Privacy Policy
01
Collected Information
The website https://annekrieg.com is the property of Anne KRIEG Céramique, a micro-enterprise registered with the Toulouse Chamber of Trades
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When you make a registration, contact request or purchase on our site, we collect the personal information you provide to us, such as your name and email address.
Other information is collected by our service providers: wix.com Google Analytics and Stripe.
02
Collection of personal information
When you make a transaction on our website, we collect the personal information you give us, such as your name, address and email address.
Your personal information will only be used in this context for order tracking and delivery as well as the specific reasons mentioned below.
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Regarding tracking using the IP address, it allows you to anonymously create aggregated statistical data, control the speed of the site and access the behavior of visitors on the site, with the aim of improving the service and optimize the promotion of craft activity.
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Depending on the authorizations granted to our partners, they may be used for targeted advertising outside our site.
03
Storage and Use
Our company is hosted on the Wix.com platform, which hosts our catalog, and allows us to sell our products to you. Your data may be stored through Wix.com's data storage, databases, and general applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com and used by our company follow the standards established by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers.
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We keep the information provided via the contact and purchase form in a customer database and an invoice history, ensuring security according to the means in force.
We may use software such as Wix, Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used. to navigate away from the page.
04
Communication
We may contact you to resolve problems with your account, order, payment, delivery, return, dispute or enforce our terms of use and applicable state laws.
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If you do not object, this information can make it possible, a few times a year, to survey your opinion on the products, on your satisfaction, to send you information on exhibitions, promotions, new catalogs or events at the workshop.
You can object to this as indicated in point 6.
05
Services Provided by Third Parties
When you browse the site generated by Wix, it collects the Internet Protocol address (IP address), mobile or computer information and connection. Additionally, the site uses tracking tools (e.g. cookies, flash cookies, web beacons, etc.).
You can object to this in the banner when you enter the site.
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Third-party services, such as Google Analytics or other applications offered by the Wix App Market that place cookies or use other tracking technologies through the Wix Services, may have their own policies regarding how they collect and store the information. As these are external services, these practices are not covered by the Wix Privacy Policy.
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If purchased via a payment provider such as Stripe, the latter collects personal identification information and payment details (including credit card information), under its responsibility and following the standards described in point 3 .
We only receive the order and the payment made.
Please consult their own privacy policies regarding the information they collect when you browse this site or make a purchase.
06
Consent
If you no longer wish us to process your data, please contact us at krieganne@gmail.com or at postal address:
Anne KRIEG
21, rue Bonnat, 31400 TOULOUSE, FRANCE
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07
Updates
We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect immediately upon posting on the Website.